Technology and property management company Felix has acquired the property management company Clave. Together, the two companies go to market as a modern, forward-thinking digital property management and software company with its own fully integrated, AI-supported property management system.
For many years, the property industry has called for forward-thinking property management solutions with more emphasis on efficiency, transparency and data-driven property operations. That is the wish Felix and Clave now fulfill.
With one combined platform, they deliver efficient property management, while owners and asset managers can follow their business in real time and make decisions based on current figures and operating data. The AI-supported tenant app lets tenants handle most things themselves, and the platform’s FM software makes sure that cases are resolved faster and operations run more smoothly. As a result, 50–60% of all incoming tenant inquiries are already handled fully automatically today, which helps make sure that tenants get an answer right away, whatever the time of day.
The property management can also be delivered as 100% private label – something relatively unique – to larger property owners and asset managers who want to offer a strong digital experience under their own management brand. The company has already won several large customers with this service.
Combined, the company has gone from zero to more than 5,000 units in under two years and today works for customers such as Niam, Formuepleje and Home.Earth. Most customers are in Denmark, with a few in Germany and Italy. With the acquisition of Clave, the company now has a physical presence both in Jutland and on Zealand – close to the customers and the properties in both parts of the country.
The same view of modern property management
Felix and Clave were both started from a sense that property management in Denmark lacked transparency, easy access to data, good tenant service and a far higher degree of automation.
“From the very first meetings, it was clear that we share the same basic outlook and mindset,” says Sune Theodorsen, CEO and co-founder of Felix. “At Felix we have built a highly automated platform that brings property, facility and tenant management together in one place. Now it comes together with Clave’s property management experience and customer relationships. This gives us the platform, the team and the presence across Denmark to offer forward-thinking and digital property management to even more customers.”
For Jeppe Støckler, the decision was easy when Felix contacted him:
“As property owners, we saw for ourselves that you only found out how things were going once the quarter was over. By then it was too late to act. We want to give our customers an honest and ongoing picture of their business, so they can make decisions based on current figures and not on history. In our assessment, Felix has the strongest platform on the market. And when we met the team, we saw the same enterprising and digital view of property management that we ourselves are built on,” says Jeppe Støckler, co-founder of Clave and new CCO of Felix.
Both see that the market is asking for a new way of running property management, where larger professional owners and investors in particular increasingly see transparency in operations, very fast access to data and a modern tenant experience as essential to creating added value.
“Our growth shows that property owners want a new and more digital way of running property management. The requirements are changing fast: owners and asset managers want data in real time, tenants who can handle most things themselves through an app, transparency in operations and so on. This is where we are strong. Unlike most property management companies, we develop our own software. We don’t wait for an external vendor’s priorities. We decide for ourselves what gets built and when, so we can adapt the platform in weeks instead of years when our customers’ needs change,” says Sune Theodorsen.
With Clave on board, Felix will continue to grow its property management business, at first with a primary focus on the Danish market. At the same time, the company will keep developing the platform in close collaboration with its customers. The goal is for the combined company to be the preferred choice for professional property owners and investors who want property management that develops at the same pace as their needs.
